Bexley Flowers Accessibility Commitment

Our Approach to Accessibility at Bexley Flowers

At Bexley Flowers, we believe that everyone should be able to enjoy the beauty of flowers and the convenience of online flower ordering. We are unwavering in our commitment to providing an accessible and inclusive online shopping experience for all customers, regardless of ability. Our goal is to ensure that every Bexley resident and visitor can order Bexley Flowers online with independence and ease.

Compliance with WCAG 2.1 AA Standards

Bexley Flowers' website is designed and maintained in line with the Web Content Accessibility Guidelines (WCAG) 2.1 AA level. These guidelines are internationally recognised as the gold standard for digital accessibility, offering clear criteria to make web content more accessible to people with disabilities, including those with vision, hearing, and cognitive challenges.

Screen Reader Compatibility

We strive to ensure that Bexley Flowers' website is compatible with major screen readers, such as JAWS, NVDA, and VoiceOver. Our site structure, alternative text for images, and clear navigation help users who rely on screen readers to browse our range of fresh flowers, bouquets, and gifts, complete their online orders, and access all essential information without barriers.

High Contrast and Visual Clarity

A high-contrast design is vital for customers with low vision or colour vision deficiencies. Bexley Flowers uses clear, readable fonts and colour combinations that meet or exceed the contrast ratios required by WCAG 2.1 AA guidelines. This ensures text and images stand out against backgrounds, making our site accessible for all customers in Bexley seeking beautiful flower arrangements.

Accessible Online Ordering for Every Customer

Accessibility is at the heart of our service. Our online ordering process is streamlined and accessible, with form fields that are clearly labelled, navigation that is consistent and logical, and checkout processes that are user-friendly. Whether you are a seasoned online shopper or a first-time visitor to our site, ordering Bexley Flowers is designed to be simple, stress-free, and accessible to everyone.

Continuous Improvement and Feedback

We recognise that accessibility is an ongoing journey. Bexley Flowers regularly reviews its website to maintain compliance and strives to go beyond the minimum requirements where possible. We welcome feedback from our customers and the wider community, as it helps us identify areas where we can improve and ensure that we remain a leader in accessible online flower delivery in Bexley.

Contact for Accessibility Support

If you encounter any accessibility barriers while using our website or need assistance placing an order, we want to hear from you. Please contact us through our customer service channels. Our team is dedicated to resolving issues quickly and providing any support you need to access the full range of flowers and services at Bexley Flowers.

Our Promise to Bexley Customers

At Bexley Flowers, making our website accessible is not just about compliance—it's about respect and inclusion. We want all Bexley customers to enjoy a seamless online experience, from browsing beautiful arrangements to ordering for delivery in Bexley and beyond. Thank you for choosing Bexley Flowers—where accessibility blooms alongside quality and service.